Phase 1 Example 1

Phase 1 Key Activities: Phase 2 Key Activities:
Defining what optimal performance looks like at the Business, Leadership, and Job Role levels Designing performance solutions in multiple formats to reach a global audience
Defining the gap between current performance and optimal performance Developing facilitator-led workshops and performance support tools
Designing integrated, practical solutions that close the gap Developing Web Based Training
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We don't simply create training and hope it adds up to performance and results; we start with the desired results and work our way back through performance to only what is essential in driving the desired results.  One framework we use to illustrate this linkage is a Value Chain Map.