System Adoption and Change Management

Organizations are continuously identifying and investing millions of dollars in large-scale organizational change initiatives that range from new talent management platforms to enterprise-wide IT system implementations. The desired business value behind these initiatives is often an increase in their competitive advantage and/or growing their top and bottom lines. However, the desired business value assumes adoption and organizational performance change – but effort (both $ and time) is dedicated towards the “technical solution” implementation only – resulting in limited adoption within the organization, sporadic performance change, frustrated employees, and under-performing business results.

SDI’s approach is based on the premise that a return on these investments requires organizational performance change, not just “technical solution” implementation. Our two-phased approach accomplishes this by:
Drawing clear line of site between job role performance, how the “technical solution” supports job performance, and desired business results Applying frameworks for change that gain leadership commitment to the change in organizational performance Designing and developing performance solutions that include: Communication strategy that builds awareness and desire for the performance change Job role performance based training that drives the performance requirements Manager training aimed at how to run the business of their team differently
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