In order for organizations to survive, they need to be able to effectively solve problems. While reactive organizations get stuck in a loop of solving mere symptoms, successful organizations develop a deep understanding of the root cause in order to properly identify a long-term solution. With the use of lean thinking, root cause analysis, and…

It’s no surprise that effective coaching can help alleviate employee retention and engagement issues. After all, the exercise is known to build trust, serve as inspiration, and provide more immediate feedback to those being coached. While coaching itself can be challenging, doing it without the right tools and resources available can make it more challenging…

Standing behind Muhammad Ali in all but two fights, Angelo Dundee was the man that lead him to become the first three-time world heavyweight champion. Dundee was famous for his words of positivity and encouragement that brought out the best in Ali, or “the kid” as he referred to him. Even still, Dundee refrained from…

There’s a lot of thinking that goes into finding and solving major business problems. Too often, businesses hustle to pinpoint any possible cause, instead of taking the time to analyze the bigger picture to find the root cause. Even when the root cause is found, if an inadequate solution is built, it won’t truly address the…

Creativity is the lifeblood of innovation. It’s what sets apart the major industry players from their competition and establishes a framework for long-term success. It’s also the key differentiating factor that drives underdogs to the top, but is often the first thing lost when success is achieved. The reality is that creative organizations are also…

At SDI, we partner with organizations to drive productivity and business results by assessing, developing and optimizing the performance of their people.  To be successful with our clients, we first need to lead by example and develop and cultivate the talent of our own people. We often ask ourselves the following question: How do we…