When you think back to the last complex problem you were forced to deal with, how did you try and solve it? If you’re like most people, you either relied on what you knew and hoped for the best, or you went outside of the box and tried to find out what you didn’t know before working towards a solution. The latter approach is exactly how the SDI team engages with custom content.
Get Off on the Right Foot
You know your business has unique needs, so why try and use a cookie cutter onboarding process to introduce employees to their new jobs? The fact is, the more complex or nuanced your processes are, the more complex and nuanced your training will need to be in order to get workers up to speed. Custom learning content can be the difference between a want ad that never ends, and a workforce that is competent, motivated, and happy.
Imagine your organization had just provided service workers a custom app for use in the field. Best practices suggest that you would need to provide them with a solution that spoke exactly to what they were going to be doing—and when SDI helped a real-world company with this problem, that was exactly the solution we agreed made the most sense. When you build custom programs, it’s nearly impossible to implement them without custom training.
Your Business is Not Generic
We don’t knock off-the-shelf content because we make off-the-shelf content (and it’s a perfect solution for many organizations!). However, teaching federal standards for OSHA and HR compliance is different than teaching realtors the nuances of closing documents in southeast Utah…and the more unique your needs are, the more generic solutions are going to impede your goals.
Increase Knowledge Retention
Training employees to complete a task is one thing, but what if your learning solutions were so complete you could drastically reduce the need to retrain for most tasks? The fact is that effective training, begun at onboarding, can greatly enhance knowledge retention, and custom learning content can even help you understand which employees are the most proficient through tracking measures.
Training Is Mandatory
When you work in high-stakes situations, you can’t risk using boring content. However critical the information is, an unappealing learning process may encourage employees to skip material. Ignoring training quickly leads to ignoring safety standards, and that never ends well. If you want to up safety, allow HR to easily monitor compliance, and make your organization a more welcoming place to work, training really is mandatory.
When you’re ready to take the leap into custom content, consider partnering with SDI. Not only have we helped some of the world’s most successful organizations find their true north in training, we can’t wait to help you do the same. For more on custom content, take a look at some examples of our work.